Shipping Policy
Shipping Policy
At My Store, we work hard to get your order to you as quickly and reliably as possible. Please read our shipping policy below for full details.
🌍 Worldwide Shipping
We ship to customers all over the world! No matter where you are, we'll deliver your order right to your door.
💰 Shipping Rates
| Order Total | Shipping Cost |
|---|---|
| Under $39.00 | $8.99 flat rate (worldwide) |
| $39.00 and above | FREE |
⏳ Order Processing Time
All orders are processed within 2–3 business days after payment is confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.
🙩 Estimated Delivery Times
Delivery times below are estimates after processing and do not include the 2–3 day processing period.
| Destination | Estimated Delivery | Average Delivery |
|---|---|---|
| United States | 3–9 business days | ~6 business days |
| Canada | 4–10 business days | ~7 business days |
| United Kingdom | 3–8 business days | ~6 business days |
| Germany | 3–9 business days | ~6 business days |
| France | 3–9 business days | ~5 business days |
| Netherlands | 3–8 business days | ~5 business days |
| Italy | 5–10 business days | ~8 business days |
| Australia | 3–9 business days | ~7 business days |
| New Zealand | 3–8 business days | ~6 business days |
| Singapore | 3–8 business days | ~6 business days |
| Hong Kong | 1–2 business days | ~1 business day |
| All Other Countries | 5–12 business days | ~6 business days |
Note: These are estimates only and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, or other factors outside our control.
📬 Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package directly on the carrier's website.
You will also receive email notifications for key delivery milestones, including when your order is delivered or if there is a delivery exception. If you don't see these emails, please check your spam or junk folder.
🛣️ Customs & Import Duties
For international orders, customs fees, import duties, or taxes may be applied by your country's customs authority. These charges are the responsibility of the customer and are not included in our shipping rates. We recommend checking with your local customs office for more information.
❓ Questions About Your Shipment?
If you have any questions or concerns about your order's shipping status, please don't hesitate to contact us:
We aim to respond to all inquiries within 1–2 business days. Thank you for shopping with My Store! 📦